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Worthington Police officers respond to several 911
hang –up calls (people calling 911 and then hanging up) to verify whether
there is an emergency or not. Officers respond to all of the calls
because they don’t know if someone needs assistance. Most of the time 911
was accidentally dialed and there is no emergency. If the person who
misdialed the phone would stay on the phone, the police department could
verify that there is no emergency and there wouldn’t be a need to send an
officer. If you need non-emergency police assistance, please call
507-372-8430.
What
can you do to help stop this problem?
Don’ts
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Don’t
dial 911 to play or test the system.
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Don’t
program 911 into your auto-dial phone.
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Don’t
hang up the telephone if you dialed 911 by mistake. Instead stay on the
line and explain to the dispatcher that you dialed by mistake and that
you do not have an emergency.
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Don’t hang up until the dispatcher
tells you to.
Do’s
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Dial 911 if you have an emergency.
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Briefly describe the type of incident you are reporting.
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Stay on the telephone.
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Let
the dispatcher ask you questions—they have been trained to ask questions
that will help prioritize the incident, locate it and speed an
appropriate response.
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Describe
your location and the location of the emergency, including city/town,
address or location, inside or outside, what floor, room, etc.
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Describe the person involved in the incident.
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Describe any vehicles involved in the incident.
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Be
patient as the dispatcher asks you questions.
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Listen to the dispatcher’s instructions for assistance if you yourself
are in danger.
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Give the victim reassurance that help is on the way
there.
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